Growatt MOD 10KTL3-X On Grid Dual MPPT Three Phase DC AC 10kw 12kw 13kw 15kw Solar Inverter

Description

Q&A:

Q1:who are we?

A1:Our company is located in Guangdong Province, China, and has been engaged in the solar photovoltaic industry for 10 years. It has its own factory, R&D and design team, and professional engineering and technical team to provide customers with one-stop overall solutions! We are the official agent of Growatt, Deye and other internationally renowned brands. There are total about 50-100 people in our office.

Q2:how can we guarantee quality?

A2:We have approved by many international and domestic authoritative certification,such as ISO. TUV. IEC, CE and CQC solar product certificates to provide highly efficient and almost zero defects PV module.

Q3:What is the warranty policy?

A3:The product has a standard warranty of 5 years. Within 5 years, if there is a failure caused by the quality of the company’s product itself under normal use, customers can contact the company’s customer service department by phone, fax, email, etc. The customer must provide the following necessary information, otherwise The company has the right to refuse to provide warranty services for this product depending on the circumstances, and does not assume any resulting losses and liabilities.

1) Product model, product serial number

2) System configuration information (number of components, series-parallel mode, grid voltage level)

3) Equipment fault information (fault codes, pictures and other fault phenomena)