XIAOMI Smart Camera C500 Dual 4MP AI Detection, Full Colour Night Vision, Dual-band Wi-Fi 6,2-Way Audio Baby Monitor,Pet Camera

2. What should I do if the camera cannot be bound or connected to the app?
① Ensure that the Wi-Fi network to which the camera is being bound is stable and connected to the internet.
② The camera only supports 2.4GHz Wi-Fi.
③ Update the Mi Home app to the latest official version.
④ Ensure that the indicator lights are functioning properly.
⑤ Enter the correct password during the binding process.
⑥ If the camera has already been bound to another account and needs to be re-bound, the original account must first unbind and delete the device before a new user can bind it.

Please Note:
*This product does not include a microSD card. Please purchase one according to your needs.

Xiaomi Smart Camera C500 Dual
AI-linked dual cameras, intelligent detection and superior image quality

*Dual cameras, one device
One device, double the coverage
*Several AI monitoring modes
Dual-camera AI detection
*Pet detection
*Crying baby detection
*Virtual fence
*Human tracking

*Linked dual cameras
Coordinated human tracking and dual camera split-screen for viewing and playback
*Dual 4MP lens for ultra-HD picture quality
5 high-transparency optical lenses

Dual cameras for comprehensive monitoring
Dual cameras, one device. Covers two directions at once to capture two home views simultaneously and reduce blind spots.

Two cameras in one device for double the coverage
Dual cameras, one device. The wide-angle camera offers a broad view for an overview, while the telephoto camera provides detailed close-ups, achieving truly comprehensive coverage.
*Equipped with a 2.8 mm wide-angle camera providing a 110° ultra-wide angle for a broader view.
*Equipped with a 6 mm telephoto camera providing a 58° horizontal view for clearer details.

Dual viewing angles for multiple usage scenarios
Set different angles on the Xiaomi Home app to cover various areas for comprehensive and reliable monitoring.

Reliable pet detection for your peace of mind
Track and record your pet’s activities at home with alerts sent to your smartphone when your pet is detected.
*The pet detection and tracking function is only available for cats and dogs.

Real-time crying baby detection
Detects a baby crying in real time and triggers alerts, allowing parents to keep track of their baby for more reliable monitoring.

Virtual fence for key area monitoring
Set the fixed camera to monitor a fenced area based on your home environment. An alert is promptly sent when someone crosses the fence, ensuring safer surveillance.

Face recognition makes it easy to distinguish
AI face recognition, when a stranger’s face appears at home, the camera can easily identify and send a notification to the phone in time.
*The AI face recognition function needs to be activated for a fee.

Press and hold on details in the fixed camera footage and the PTZ camera will rotate to present close-ups
When you press and hold any area on the fixed camera footage, the PTZ camera will automatically rotate to capture close-ups. Use Xiaomi Home to view specific areas, ensuring that key details are always in focus.
*Dual footage playback on one screen
Watch footage from both cameras simultaneously or separately to monitor your home with flexibility and convenience.
*Cameras can go into sleep mode independently for enhanced privacy
Both the PTZ and fixed cameras support sleep mode and can stop recording independently.

PTZ camera automatically tracks human movement detected by the fixed camera
When human movement is detected by the fixed camera, the PTZ camera automatically rotates to view the area, tracking motion in real time and sending alerts immediately. The two cameras work together to reduce blind spots in home monitoring.
*To use this function, please enable the human tracking function in the Xiaomi Home app.

Supports Xiaomi HyperOS Connect for seamless multi-scenario integration
This device supports Xiaomi HyperOS Connect, enabling both cameras to trigger device interactions for enhanced multi-scenario linkage.

Full colour night vision for longer colour image time
With the assistance of the built-in high-sensitivity image sensor, the camera can better adapt to low-light environments and retain colour images for a long period of time.

Dual 4MP lens for clear and detailed images
The 4MP CMOS with the F1.6 large-aperture lens presents brighter images and captures more details of your home
*4MP refers to a resolution of 2560 x 1440.
*ISP stands for Image Signal Processor.

Enhanced infrared night vision for clear images on dark nights
Both cameras are equipped with sixteen 940nm infrared illuminators for clearer night-time images.

Dual-band Wi-Fi 6 for smooth imaging and stable signal
Equipped with an advanced 2.4GHz + 5GHz dual-band Wi-Fi 6 smart chip to significantly enhance signal strength and range, ensuring smooth playback of high-definition footage.
*60% increase In data throughput compared to Wi-Fi 4
*2.4GHz/5GHz Dual-band Wi-Fi frequencies supported
*Supports Bluetooth pairing Convenient one-tap connection

1 trillion calculations per second for fast and accurate detection
The built-in 1 TOPS high-performance chip ensures efficient local AI monitoring for faster and more accurate recognition.
*128MB memory
Local processing for added security
*1 TOPS
Computing chip
*22nm process
TSMC process
*A35 structure
Processor
*The built-in 1 TOPS high-computing-power chip is capable of 10^12 calculations per second, equating to 1 trillion calculations per second.

Two-way real-time voice calls with audio that is loud and clear
Supports two-way real-time voice calls anytime, anywhere. Featuring a built-in large-diameter speaker with an independent sound cavity, calls are louder and clearer.
*Large-diameter box speaker,Louder and clearer sound
*Two-way voice calls can be initiated via the Xiaomi Home app. You cannot call directly from the camera.

Built-in MJA1 security chipset for strong privacy protection
Each chip has a unique key and certificate, ensuring the security of user data and information and offering reassuring finance-grade protection.

Equipped with an adjustable ceiling mount to avoid blind spots
The ceiling mount allows for 360° horizontal rotation and 24° front and back tilt adjustments, enabling the fixed camera lens to capture more of your home below.

Thoughtful design for an effortless, worry-free user experience
*H.265 encoding
Save storage space and ensure smoother video play
*Supports both upright and inverted installation
After inverted installation, rotate the screen in the Xiaomi Home app
*Three storage options
MicroSD card, cloud storage and network-attached storage
*Supports microSD cards with storage capacity of 16GB~256GB. MicroSD cards and NAS storage devices need to be purchased by yourself; cloud storage needs to be paid for.

Quick and easy 3-step setup
*Download Xiaomi Home 9.4 or above
*Power on the camera
*Add the device to the Xiaomi Home app

Package contents：
Xiaomi Smart Camera C500 Dual
Mounting bracket
User manual
Mounting template sticker
Power adapter
Power cable
Wall mounting accessories pack